In the “Troubleshooting” window, click onĬlick on “Advanced” and then click on “ Run as Administrator”.Ĭlick “ Next” and follow the on-screen instructions to complete the troubleshooting process.Īlso update the USB drivers via Device manager and check if it helps. Type Troubleshooting in the search bar and press “Enter”. The Hardware Troubleshooter is an automated tool which checks the hardware connected to the computer for any known issues and provides the details on how to fix them. Hardware and Devices Troubleshooter and check if it helps. I would like to know the detail below to assist you better.ĭid you try connecting the keyboard to a different computer and check for the issue? We apologize for the inconvenience caused to you. I understand that you have an issue with the USB ports which keeps turning off.
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